You consult a Canadian friend for advice. She tells you that this kind of behaviour by a landlady is not normal or acceptable in Canada, and says that you should not put up with it.

• Speak politely to your landlady and tell her that you are unhappy with the situation.

• Speak angrily to the landlady and make it clear that you won't tolerate this situation.

• Get your revenge by stealing the landlady's mail, reading it and destroying it.

• Tell your landlady that you will leave unless she changes her behaviour.

• More about action mazes

This material is by Martin Holmes of the University of Victoria, based on an idea by Rebecca Lee and Shannon Stewart.